Incase of iPhone, taking a screenshot is usually quick. On older versions of iPhone, it’s a matter of simultaneously pressing the Home button and the on/off button. But, if you have an iPhone X, XS, XS Max, or XR, then press Power and Volume up at the same time to take a screenshot.
If you are facing problem to take a screenshot on your iPhone or taking a screenshot doesn’t work on your device, then go through this article and some troubleshooting steps to fix the issue.
Instructions in this article is apply to iOS 13 and later.
Causes of iPhone Screenshot Problems
Sometimes the standard method for taking a screenshot doesn’t do the trick and the things doesn’t work as expected. Either one of the buttons is stuck, or maybe there’s a software problem with the device.
How to Fix if an iPhone not taking a Screenshots?
- Restart the iPhone
Reboot the device and once it’s powered back on then take a screenshot. Sometimes a simple restart can fixes the issue if software bugs or glitches that affect the screenshots feature.
- Use the AssistiveTouch feature to take screenshots
The iPhone AssistiveTouch feature can help users with the accessibility issues and allow them to control their device through easy-to-navigate pinches, gestures, swipes, and voice-activated commands. If you have trouble taking screenshots through traditional methods, then you can use this AssistiveTouch feature.
- Use 3D Touch to take screenshots
This is a pressure-sensitive functionality, that can allows you to perform routine tasks quickly, but to meet your needs, you should know the trick how to trigger it correctly. You can configure 3D Touch to take screenshots, but before that you need to enable AssistiveTouch first. 3D Touch is only available with iPhone 6s and later.
- Restore the iPhone to factory settings
If you have tried all of the above steps, the last resort is to reset the device to its factory settings. If their is any software problems, then factory reset can offer fixes the problem but it can also wipes out the data from your device. So, before performing a factory reset you should back up your iPhone data.
- Contact Apple support
After trying all of the above methods still your iPhone unable to take screenshots, then take it to an Apple Store Genius Bar for a professional diagnosis.
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